Open role
Discord Community Moderator (London Session Shift)
Support the Hyperprop Discord through the London session and European trading hours.
About Hyperprop
Hyperprop is building prop trading infrastructure for traders and prop firms.
Our platform brings trading, real-time risk monitoring, evaluation rules, account management, and performance tracking into one clear environment.
Hyperprop is not a prop firm. We build the technology prop firms operate on and traders use.
We are hiring a Discord Community Moderator to keep our growing community helpful, organized, welcoming, and safe throughout the London trading session.
Your role
You will be one of the main points of contact inside the Hyperprop Discord during European hours.
You will guide new members, answer common questions, enforce community rules, identify potential platform issues, and make sure valuable feedback reaches the right internal team.
Key responsibilities
- Monitor the Hyperprop Discord throughout the London session
- Welcome new members and help them navigate the community
- Answer questions using verified, up-to-date information
- Keep conversations respectful, constructive, and relevant
- Address spam, scams, harassment, impersonation, raids, and disruptive behavior
- Issue warnings, timeouts, or escalations when needed
- Identify potential bugs and point users to the right reporting process
- Collect feedback and escalate recurring concerns
- Keep support, feedback, and bug-report channels organized
- Support announcements, testing rounds, raffles, events, and evaluation drops
- Maintain FAQs, moderation notes, internal guides, and standard responses
- Coordinate with Support, Product, Engineering, and prop firm partners
Requirements
- Previous experience moderating an active Discord community
- Experience in prop trading, futures trading, fintech, or trading communities is strongly preferred
- Understanding of evaluations, funded accounts, orders, positions, drawdown, and risk limits
- Excellent written and spoken English
- Calm, fair, and professional communication
- Strong judgment with conflict or sensitive situations
- Experience with Discord moderation tools, tickets, roles, and permissions
- Reliable availability during London and European business hours
- Able to share verified information without making unsupported promises
- Self-motivated and comfortable working remotely
What we offer
- Competitive compensation based on experience
- Fully remote work with flexibility and ownership
- A central role in a growing international trading community
- Direct involvement in how Hyperprop develops
- Close collaboration with Support, Product, and Engineering
- A collaborative, fast-moving team
Apply
Send your CV or LinkedIn profile, a short introduction, and any relevant Discord moderation experience to jobs@hyperprop.com.